Introduction to Privacy Policy

This Privacy Policy outlines how we handle personal data in relation to our services.

Policy guidance

This introduction outlines the main areas addressed in the sections that follow.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01 · Purpose

Purposes of Data Processing

Personal data is processed for transaction facilitation, customer support, and compliance with legal obligations.

Processing is limited to the purposes described in this policy.
02 · Sharing

Data Sharing with Partners

We may share data with service providers who assist in transaction processing under strict confidentiality.

Third parties receiving data are bound by confidentiality obligations.
Privacy Office

Contact Information

Phone
+44 161 609 8764
Address
12 Walbrook, Saint Paul's, London, EC4N 8AA
General Inquiries

Data practices

What we collect and how cookies work

This section outlines the main categories of personal information and cookie-related data processing in a structured, reviewable format.

Collected data

Data Collection Practices

We may collect personal information such as names, contact details, and transaction data necessary for processing real estate transactions.

The categories of data collected depend on how users interact with our services.
Data sources

Sources of Data

Information may be collected through forms, user accounts, and service usage to facilitate transactions.

Data is received directly from users or generated through service interactions.
Cookie types

Types of Cookies Used

We utilize essential cookies for functionality and analytical cookies for performance tracking.

Cookies vary by purpose and may be session-based or persistent.
Cookie controls

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users may adjust cookie preferences through their browser settings at any time.

Privacy rights lifecycle

Your rights, request process, retention periods, and policy change notices

User Rights

User Rights Overview

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising User Rights

Requests for exercising rights should be submitted in writing for verification.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

Users will be notified of significant updates to this policy via the website or direct communication.

Material changes to this policy will be communicated through appropriate channels.